Monday, April 19, 2010

Monday's Minutes

Staff normally associate Monday as the tyrannical day of the week. It is a day marred, statistically, with the most stress-induced accidents at work. Its distant-cousin, Friday is welcomed with open arms as we gratefully chant the mantra 'TGIF!'. If that is so, I wonder what happens when you start on Sunday or Tuesday instead?


It is common to hear staff pronounce Monday as the beginning of a long week. It is interesting how our sense of time becomes warped due to the punctuation led by this most fateful day. If you are back home already, logged into the Internet, please be thankful that you lived through today with its many experiences and human interactions.

Today, I learnt that how an organisation uniquely uses management terminology can lead to confusion. It is so easy to assume that we use common management jargon equally. For instance, Key Performance Indicators (KPIs) have been implicated with the usual suspects such as goals and targets. Goals are your final outcome; targets comprise this goal. Goals are more than outputs, they are outcomes/results. 

For goals to be relevant, make them clear and important. Clarity is a quality never to be faulted for. When was the last time someone remarked that you were 'too clear'? Have you ever exceeded your sense of clarity?

I have also learnt that tactics-based goals can be mistaken for strategy-based goals. Day-to-day, task-based interventions are more tactical. Strategies are more preventive, or longer term interventions to help us achieve some of these goals. There are many types of strategies, and these can help you direct you to your expected outcomes. Strategies include: people-oriented, business, branding, competitive, collaborative, partnerships/alliances, learning, problem solving, motivation, decision-making, and leadership.

Decide on which strategies to purposefully use when working on your annual work plan, and forecasting. Otherwise, we might distance ourselves further from our goals and never attain our capability and collective potential.

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