Showing posts with label giving. Show all posts
Showing posts with label giving. Show all posts

Wednesday, August 31, 2011

Giving Does Not Mean Giving Up!

After my piece yesterday on ‘giving’, Matthew wrote his feedback on my Comments page. He decided to write his own thoughts about the concept of ‘giving’. I appreciate his honest sharing as we thrive on feedback, especially if it guides us to become better – like refining our swim strokes so as to swim efficiently and faster.

We can give without aforethought, lest it be misconstrued as reciprocity. If we expect something in return for every deed we do for somebody, then this may easily be perceived as ‘wanting something in return’. This suggests a ‘hidden agenda’ or ‘assisting with a purpose’. Sure, some believe in this principle, and marketers are exploiting it when they offer freebies. Robert B. Cialdini also expressed this principle in his landmark book.

Generosity is a personal value; it is the opposite of being selfish and holding on to things. Generous people derive pleasure from sharing, helping and giving – they gain when they surrender a small part of themselves. Thus, on this platform (blog) we tend to do active cross-sharing with other resources. We interview people of distinction, review books and films, provide commentaries, and share our perspectives (through Tweets, articles and stories). There is no one right answer to a problem; there might be several. By merging or crossing ideas, we may encourage cross-fertilisation or the emergence of a better, hybrid idea.
While watching the television program called ‘The Doctors’ this morning, I learnt a new acronym for keeping heart disease in check. Dr Vonda Wright, MD wrote in her book, Fitness After 40 her acronym FACE that stands for: Flexibility, Aerobics, Carry a Load/Core, and ‘E’ which you can find out on your own – or even construct your own. The reality is: if you give away everything, the perceived value can also diminish. FREE may be view with suspicion because we believe that it may conceal a ‘catch’. Some have articulated that ‘If it is too good to be true, then it is too good to be true!’ It is merely a caveat, however it is useful to be vigilant when it comes to financial transactions and potential business partnerships.

Leadership Lessons: Feel free to apply the learning on this blog. There are few things that compare with the joy of learning, and a sense of achievement. Do give deeper thought on how you can apply the notion of ‘giving’: Give back, give up, give out (project), give, and forgive. Just give!

Wednesday, June 1, 2011

His Name Is Earl: Making Good on Your Word

In the popular television series, My Name is Earl the reformed protagonist focuses on ticking off his karma list. His list, formed after a near-fatal accident, was born of having disappointed or bullied people in his life form his past and present. Only when he has satisfactorily achieved his goal of righting his wrong, does he then scratch the goal off his list. Eliminate then erase.

Do you have a karma list? Are there things in your life you would like to enhance or improve on? Is there a relationship that you thought long and hard about renewing? Have you gotten things off your chest lest you develop regret later?

In business, we may have disappointed our customers and clients. How do you make amends? Before it escalates into something beyond our control, how can you provide service recovery? Small gestures of kindness and generosity can make a difference, however small. Give without consideration for receiving. Appreciate what it feels like to give instead of taking. Not everything that we do has to be conditional, or have a catch.

Go out of your way to delight a friend. Create surprises. Help a person feel good about themselves. Catch your staff doing right. Praise. Give recognition. Offer useful feedback. Make a recommendation. Project good and positive energies into the universe. What goes around, might come around.

Leadership Lessons: What will you do better tomorrow? What will you seek to correct in your relationships? Which practices will you shift from worst to good? Which have you identified as your best practices in your company?